promotes the special needs of human resource in an organisation setting which is no different from similar needs in any community setting. directionally personnel management converges to community health.
Saturday, May 10, 2014
unbiased hiring....
...never exist..you 'hire' when you get 'biased' to some one over the rest. The integrity is tested on what 'factor' you get biased on. Certain factors could be illegal, we know. But there are a whole lot of 'legal' bias factors which can sabotage the chances of getting a right candidate. It hardly helps whether you use latest technologies, virtual cost effective modes, or best head hunters. You will stumble upon that bias unless you are aware of those. Even the line manager who assists HR guy can make that mistake. Very often candidate gets assessed for wrong qualifications. Top most is the biasness over 'language skills'. Does for eg the accent, coming from origin, should be factor ? unless you are hiring a RJ ? Studies show effective communication always perform better in Interviews. This is what is taught in a finishing school ! Also interviewers get carried away when the hear the 'buzzword' from the candidate on some topic. It is taken as a key measurement for knowledge or awareness. HR guys in IT companies does experience this daily. The language biasness can take you next level ie 'dialog comfort' zone, in that 20 minutes of interview session. Once that comfort zone sets in between the interviewer and candidate all other assessments may fail. It is necessary at that juncture for an HR guy to break that zone. Next is 'Appearance' factor. Obesity, injuries on body, spectacles, height, dexterity, dress colour, hair make up, baldness, beard,even personal accessories like tie/mobile/handbag etc.. There is whole of factors that are ' DISTRACTIONS' to hiring 'Integrity'. Normally short people, those who dress plain, with out dated gadgets, wrong hair colour, or left handed or those not wearing contact, gets often a raw deal. The trouble is it takes extra effort for the hiring guy to see through without getting distracted by these 'personal' likes/dislikes. Physical attractiveness is a real hiring 'BUG'. Yet another common factor is "Just like me "factor. This comes in terms of Alumni, common previous employer, sports, club, origin, native, similar work ( not performance ) background or even common friends ( referral risk). Ineffective screening of CVs brings in such risks. Often these gets played out on a 1-1 setting and at times behind HR. Panel assessments controlled by HR in a controlled setting helps eliminate these biasness or halo and maintain selection integrity. Accountability of hiring decision rests 100% with organisation and HR; not the candidate and not with Agencies, certainly. Measure of retention ability is a critical indicator of hiring quality.